SurveyMonkey - 2007 Guia do Utilizador descarregar pdf (Página 18)

SurveyMonkey Conversion Guide

Page 17

VI. ADDITIONAL SERVICES:

SurveyMonkey would like to offer additional levels of service regarding survey

design and drafting effective surveys. A survey design how-to section is in the works and

will address guidelines and tips for writing effective surveys. Some of the key concepts

relate to the kinds of survey questions (e.g. leading, double barreled, unbalanced rating

scales, etc.), your survey audience, the survey‟s purpose, response rates, and various

topics.

We are also working on guided tutorials covering survey design, collectors, email

list creation, and analyzing/downloading results. You will be able to view them directly

from our website! We also have a SurveyMonkey User Manual available and Smart Survey

Design manual available in the Help Center of your account. You can download these PDF

file to your own computer.

In addition to the online and written guidelines, we are planning to offer a service

that actually writes survey questions and designs the layout and flow for you at an

additional cost. Once all these new services are available we will be sure to let you know!

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SurveyMonkey - 2007 Guia do Utilizador Página 18