
SurveyMonkey User Manual
Page 58
V. MY ACCOUNT
The following section addresses many questions that subscribers have about using their
accounts. These topics range from changing logins to canceling the auto-renewal.
Please look this over for questions you may have regarding account maintenance.
1. How can I change the email address or login associated
with my account?
You can change the username and the password under the My Account tab. The Login
Settings are located in the Account Summary section. Click on the Edit button next to
the username, password, or contact email to update them.
Step 1: Click My Account from the username drop-down menu in the upper right.
Step 2: Click on the Account Summary button on the left side of the page.
Step 3: Change the email addresses in the Login Settings section.
2. Why is the time zone wrong? Can I set the surveys or
account to my time zone?
You do have the ability to change the time zone on your account. When you access the
My Account section, click on the Account Summary button on the left side of the page.
The Preferences section allows you to change the default time zone:
Step 1: Click My Account from the username drop-down menu in the upper right.
Step 2: Click on the Account Summary button on the left hand side of the page.
Step 3: Change the Time Zone Setting under the General Preferences section.
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