SurveyMonkey - 2012 Manual do Utilizador descarregar pdf (Página 65)

SurveyMonkey User Manual

Page 64

Track by the Web Link Collector:

If you choose not to have SurveyMonkey send a message and instead want to use your

own email client to send the message, there’s an alternate way to tracking the

responses. This is accomplished by customizing a Web Link collector. We are only

able to offer limited support in setting this up, so the links will need to be customized

and sent out on your end.

You can append a special parameter to the end of the survey URL that will

automatically add your own data to our “Custom Value” field.

 The first step would be to create a database of recipients and assign each

recipient a unique ID.

 You would then use that unique ID to create a unique URL for each recipient.

 When the recipients click on their appropriate links, the unique ID will be stored in

the “Custom Value” field of their responses.

Now, when you export the All Responses Collected Spreadsheet or click on the

Browse Responses button on the Results Summary page, you will be able to see the

unique ID value in the “Custom Value” field for each response. You would be able to

then match that “Custom Value” with the unique ID that is stored in your database to

match the response with the appropriate recipient.

Example:

If the original URL to your survey was:

http://www.surveymonkey.com/s/H2Y9H27

Let's say you had two recipients:

 one with a unique ID of 12345

 and another with a unique ID of 67890

You could then supply each one with the following:

 http://www.surveymonkey.com/s/H2Y9H27?c=12345

 http://www.surveymonkey.com/s/H2Y9H27?c=67890

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SurveyMonkey - 2012 Manual do Utilizador Página 65